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Interpersonal Conflict explains the key dynamics of personal conflicts that we all face.
Written for courses such as Communication and Conflict, Interpersonal Conflict, Conflict Management, Conflict and Negotiation, and Conflict in Personal Relationships, this textbook examines the central principles of effective conflict management in a wide variety of contexts--from romantic relationships to the workplace.
Its combination of up-to-date research and examples gives students a theoretical as well as a practical foundation in conflict management.
Preface | |
Acknowledgements | |
Conflict Components | |
The Nature of Conflict | |
Perspectives on Conflict | |
Interests and Goals | |
Power in Conflict | |
Styles and Tactics | |
Intervention | |
Emotions in Conflict | |
Mapping Your Conflicts | |
Interpersonal Negotiation | |
Third-Party Intervention | |
Forgiveness and Reconciliation | |
Appendix | |
References | |
Name Index | |
Subject Index | |
Table of Contents provided by Publisher. All Rights Reserved. |
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