About the Author |
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xi | |
Introduction |
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xiii | |
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I. Laying the Foundation for Selling on eBay |
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1 | (114) |
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3 | (24) |
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3 | (2) |
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Business potential on eBay |
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5 | (2) |
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Understanding auction terms |
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7 | (11) |
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18 | (4) |
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Selling direct versus using eBay drop-off stores |
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22 | (4) |
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26 | (1) |
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27 | (24) |
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Fragmented industry---within the eBay model |
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28 | (7) |
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Selling one item at a time |
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35 | (2) |
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Finding an alternative to a garage sale |
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37 | (2) |
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39 | (1) |
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Selling your own creations |
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40 | (1) |
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Funding for special causes |
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40 | (2) |
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Running a part-time business |
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42 | (2) |
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44 | (1) |
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Supplementing your store front |
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45 | (3) |
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Turning into a full-time seller |
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48 | (1) |
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49 | (2) |
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51 | (40) |
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52 | (4) |
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56 | (5) |
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61 | (2) |
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Clothing, shoes, and accessories |
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63 | (4) |
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67 | (4) |
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71 | (5) |
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Collectibles (and antiques) |
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76 | (4) |
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80 | (3) |
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83 | (4) |
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87 | (3) |
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90 | (1) |
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Acquiring Your Merchandise |
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91 | (24) |
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91 | (5) |
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Buying items to sell on eBay |
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96 | (15) |
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111 | (1) |
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112 | (1) |
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113 | (2) |
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II. How to Get Started Selling on eBay |
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115 | (70) |
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First Steps to Building a Business |
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117 | (18) |
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Thinking about your business goals |
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117 | (3) |
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120 | (10) |
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Business licenses and sales tax |
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130 | (1) |
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Legal fees and income taxes |
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131 | (1) |
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132 | (1) |
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133 | (2) |
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Get Your Work Space Organized |
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135 | (14) |
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Evaluating your hardware needs |
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136 | (6) |
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Set up your computer workstation |
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142 | (1) |
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Setting up your other work areas |
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142 | (6) |
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148 | (1) |
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First Steps to Starting Your eBay Business |
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149 | (16) |
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Start by spending time on eBay |
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149 | (7) |
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Set up a seller's account |
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156 | (1) |
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Know how money is collected on eBay |
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156 | (8) |
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164 | (1) |
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165 | (20) |
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Comparing shipping companies |
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166 | (7) |
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Shipping different types of merchandise |
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173 | (5) |
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Setting up your shipping station |
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178 | (2) |
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Purchasing shipping supplies |
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180 | (1) |
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Charging for shipping/handling/insurance |
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181 | (2) |
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183 | (1) |
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184 | (1) |
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III. Building Your Business |
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185 | (106) |
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Preparing Your Items for Sale |
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187 | (16) |
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187 | (2) |
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189 | (2) |
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191 | (11) |
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202 | (1) |
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203 | (14) |
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Setting up your photo studio or area |
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203 | (3) |
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206 | (2) |
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208 | (2) |
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Saving your photos to your hard drive |
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210 | (1) |
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211 | (4) |
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215 | (1) |
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216 | (1) |
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217 | (18) |
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217 | (11) |
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Pay an expert to identify your item |
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228 | (3) |
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Researching the competition |
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231 | (3) |
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234 | (1) |
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235 | (18) |
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Making eBay a daily routine |
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235 | (1) |
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236 | (1) |
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237 | (6) |
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Writing a good title for your listing |
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243 | (4) |
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Using item specifics to search |
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247 | (1) |
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Writing a good description |
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248 | (4) |
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252 | (1) |
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Listing Your Item and Making Decisions |
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253 | (28) |
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Calculating your auction starting price |
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253 | (8) |
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261 | (3) |
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264 | (1) |
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264 | (1) |
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264 | (2) |
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266 | (5) |
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271 | (7) |
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Review and submit your listing |
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278 | (1) |
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279 | (2) |
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281 | (10) |
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Keeping a close eye on your auctions |
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281 | (1) |
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Answering questions through My eBay and e-mail |
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282 | (4) |
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Fixing a mistake in your listing |
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286 | (3) |
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Quoting overseas shipping costs |
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289 | (1) |
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290 | (1) |
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IV. How to Make Your Transaction a Successful One |
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291 | (44) |
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293 | (18) |
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Find out what sold and to whom |
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293 | (4) |
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Notifying the winning bidder |
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297 | (6) |
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303 | (3) |
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306 | (1) |
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E-mailing tracking numbers |
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307 | (1) |
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307 | (2) |
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309 | (2) |
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311 | (10) |
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Your customer doesn't pay |
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311 | (3) |
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Your customer is unhappy with the purchase |
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314 | (1) |
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Your shipment never arrives |
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315 | (1) |
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Your shipment arrives damaged |
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316 | (1) |
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317 | (1) |
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Your customer leaves you negative feedback |
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318 | (1) |
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319 | (2) |
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What to Do if Your Item Doesn't Sell |
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321 | (14) |
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Relisting items at auction |
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322 | (3) |
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325 | (8) |
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Donating to charity, selling on consignment, or holding a garage sale |
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333 | (1) |
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334 | (1) |
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V. The Future of Your Business and eBay |
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335 | (20) |
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The Future of Your Business on eBay |
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337 | (12) |
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Making (and keeping) loyal customers |
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337 | (1) |
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Driving traffic to your eBay auctions |
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338 | (4) |
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Marketing your eBay store |
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342 | (6) |
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348 | (1) |
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The Future of eBay and Online Auctions |
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349 | (6) |
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Looking at eBay's predictions |
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349 | (2) |
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Using eBay's growth to your advantage |
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351 | (1) |
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Avoiding fraudulent phishing e-mails |
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352 | (2) |
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354 | (1) |
Appendix |
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355 | (4) |
Index |
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359 | |