Unleashing the Power of eBay: New Ways to Take Your Business or Online Auction to the Top

by
Edition: 1st
Format: Paperback
Pub. Date: 2004-10-25
Publisher(s): McGraw-Hill
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Summary

Sophisticated techniques to take eBay businesses to the next levelUnleashing the Power of eBay shows how to go to the next level and use eBay's tools to build a small business or pre-existing online auction business.With the help of inspiring real-life success stories, Dennis Prince shows how to write winning eBay business and marketing plans, use eBay's Feedback Forum to build a business reputation, run a business without inventory and much more.

Author Biography

Dennis L. Prince is the author of How to Sell Anything on eBay . . . and Make a Fortune!, Online Auctions @ eBay, and Starting Your Online Auction Business. His articles have appeared in BottomLine and Entrepreneur magazine and on "Auction- Watch," which named him one of the "Top 10 Online Auction Movers and Shakers."

Table of Contents

Acknowledgments xiii
Introduction xv
What's Different about This Book?
xv
Why You? Why Me?
xvi
What's Waiting for You Inside
xvii
I'm on Your Side
xviii
Remember, Change Is Good
xviii
Part 1: eBay: It's Not Just for Cleaning Out the Attic Anymore 1(68)
Chapter 1 A Fresh Look at an Old Mainstay: A Decade of eBay
3(8)
From Experiment to Economic Revolution
3(3)
The PEZ Legend-Debunked!
6(1)
Pierre and His Merry Men
7(1)
Meg against the Machine
8(1)
Pop! Goes the Culture
8(1)
Why Does All This Matter to Your Business?
9(2)
Chapter 2 New Ways to Use eBay, Day by Day
11(10)
Necessity Is Still the Mother
11(3)
It's Not the Same Old eBay Anymore
14(4)
You, the Next Innovator
18(3)
Chapter 3 Cool New eBay Tools
21(18)
The Basic Item-Listing Page, Updated
22(2)
New One-Day Listings for Fast Sales
24(1)
Prefilled Forms for Fast Listings
25(2)
Bulking up Your Bulk Listings
27(2)
eBay's Shipping Calculator
29(2)
Postage from Your Printer
31(4)
Other Cool Took off eBay
35(3)
New Tools around Every Turn
38(1)
Chapter 4 Understanding the eBay Economy
39(6)
eBay: The Hub of a Self-Contained Economy
39(1)
Here Come the Nielsens
40(1)
A MicroEconomy
41(4)
Chapter 5 What's Selling on eBay and Who's Selling It?
45(16)
Research the Market, Constantly
45(8)
Making Use of the eBay "Hot Items" List
53(1)
Tagging Along with eBay's Merchandising Calendar
54(1)
Current Trends: The High Price (and Value) of Memories
55(2)
Another New Trend: Handmade Goods for Homegrown Profits
57(2)
Driving Your Own Trend
59(2)
Chapter 6 Great Sales for Ordinary Goods
61(8)
Daily Needs
61(2)
The Clutter You Keep
63(2)
The Hauls of Higher Education
65(1)
Bubbles, Boxes, and Peanuts
66(1)
Don't Forget about the Things You Can't Sell on eBay
67(2)
Part 2: Build a Better Business, eBay Style 69(112)
Chapter 7 Your eBay Business Plan
71(10)
Your Business Plan Will Be Your Best Friend
72(1)
The Path to Business Planning
72(2)
Defining the Pieces of the Plan
74(3)
Who's Playing on Your Team?
77(1)
Why Some Small Businesses Fail
77(1)
Yes, There Is a Silver Lining
78(3)
Chapter 8 eBay Industrialized: Machinery for Your Business
81(12)
Building Your Business on an eBay Budget
82(3)
Doctors, Dentists, and Chiropractors, Too
85(1)
Why Not Go Wholesale?
86(1)
Buying on eBay Makes Light Work of Heavy Equipment
86(2)
The Truth Behind eBay's Business and Industrial Success
88(1)
eBay Teams with GlobalSpec to Benefit Your Business
88(1)
A Bid for Easy Equipment Financing
89(2)
A New Venue for the Industrious Seller
91(2)
Chapter 9 The Feedback on Feedback
93(10)
Founding of a Forum
93(1)
The New Value of a Stellar Reputation
94(1)
It's Still All about Trust
95(1)
The Cost of Negative Energy
96(2)
The Legal Repercussions
98(1)
Changes to eBay's Negative Feedback Policy
99(4)
Chapter 10 Still a Fee-sible Endeavor?
103(8)
A Look at eBay Fees Today
103(4)
Countering the Fee Increases
107(2)
A Philosophical Look at Fees and Your Profit on eBay
109(1)
A Small Price to Pay
109(2)
Chapter 11 Fighting Fraud
111(14)
The Current Statistics
111(2)
Understanding "Phishing" and "Spoofing"
113(7)
A New Place for an Old Fraud
120(1)
A Patsy for Employment
121(1)
How eBay Fraud Affects Your Business
122(3)
Chapter 12 Simplifying Shipping
125(14)
Packaging Supplies at Your Fingertips
125(5)
Heavy-Duty Shipping
130(4)
Go Greyhound, and Leave the Shipping to Them
134(1)
Restating Your Shipping Policies
135(4)
Chapter 13 Developing Your Marketing Strategy
139(16)
The Key Ingredients of a Marketing Plan
139(1)
Identifying and Understanding Your Target Market
140(2)
Understanding the Elements of a Marketing Plan
142(4)
Getting the Word out through Great Advertising
146(1)
The Core Pieces of an Advertising Campaign
147(1)
Some Immediate Marketing and Advertising Ideas to Employ
148(4)
Tracking Trends to Improve Marketing Results
152(1)
A Final Note
153(2)
Chapter 14 Going International
155(12)
What's Really Different about International Sales?
155(1)
First Things First: Establishing Your International Sales Policies
156(1)
Accommodating Your International Audience
157(2)
Accepting International Payments
159(3)
Shipping Internationally
162(2)
Can You Talk the Talk?
164(3)
Chapter 15 Using Third-Party Auction Tools and Services
167(14)
Listing Tools
168(5)
A New Imaging Tool
173(2)
A Favorite Bidding Tool
175(2)
E-mail Marketing Tools
177(4)
Part 3: eBay Innovators: Build Your Profits Using the Newest Tools and Strategies Available 181(40)
Chapter 16 Other Inventory Sources You May Not Have Considered (or Perhaps Forgotten)
183(12)
If You've Got Kids, You've Got Inventory
183(2)
Trash Is Treasure
185(1)
Garage Sales Are Back in Business
186(1)
Other Sources to Remember for Great Secondhand Goods
187(1)
Government Auctions Want You
188(2)
Looking to the Lots
190(2)
Getting on the Inside Track at Outlet Stores
192(3)
Chapter 17 Stockless Inventory: The Current State of Drop Shipping
195(12)
Understanding Virtual Inventories
195(1)
Pros and Cons of Drop Shipping
196(2)
Finding Reliable Drop Shippers
198(3)
Keys to Managing Virtual Order Fulfillment
201(3)
What Will You Drop Ship?
204(3)
Chapter 18 Consign It
207(10)
Why Consign?
207(2)
More to Consider about Becoming a Consignor
209(4)
eBay Steps Forward to Help Consignors and Consignees
213(1)
Introducing the New Industry of Auction Drop-Off Stores
214(3)
Chapter 19 A Never-Ending Supply: Selling Your Services
217(4)
Glossary 221(6)
Index 227

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