Practical business guides that pull no punchesDave Anderson's TKO series presents nononsense, downinthetrenches management strategies that work in the real world of business. Each of the three informative books in this series offers easytofollow, stepbystep guidance on developing the specific skills great managers need.These quick and tothepoint guides feature detailed techniques and effective strategies presented in userfriendly chapters that are packed with checklists, examples, and practical resources. In each book, readers will find realworld advice in a fast and powerful format that includes:Words of Wisdom or "Right Hook Rules"-bitesized memorable quotesCase Studies or "Opening Bell" Stories-reallife business lessonsEffective Strategies or "Left Hook Laws"-allmeat, nofat business strategiesIncisive or "Standard Eight Count" Questions-insightful inquiries that prompt the reader to actionQuick or "Knockout" Summaries-bullet points that sumup each chapter and offer easy referenceDave Anderson (Agoura Hills, CA) has led some of the nation's most successful car dealerships and is President of Dave Anderson's Learn to Lead and LearnToLead.com, a Web site that provides free training resources to thousands of people in more than 40 countries. He is also the author of the Wiley books If You Don't Make Waves You'll Drown (047172503X), Up Your Business! (0471445460), and How to Deal with Difficult Customers (0470045477).

Dave Anderson has led some of the nation's most successful car dealerships and is President of Dave Anderson'sLearn to Lead and LearnToLead.com, a Web site that provides free training resources to thousands of people in more than forty countries. He is also the author of If You Don't Make Waves, You'll Drown; Up Your Business!; and How to Deal with Difficult Customers, all from Wiley.