Seeking Meaning,9781591580942

Seeking Meaning

by
Edition: 2nd
ISBN13: 9781591580942
ISBN10: 1591580943
Format: Hardcover
Pub. Date: 2003-10-30
Publisher(s): Libraries Unltd Inc
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Summary

First published in 1993, this book presents a new process approach to library and information services. It gives a detailed description of the model of the information search process (ISP) and a framework for a process approach to library and information services. The author has completed substantial new work that expands the concepts and applications of the user-centered process approach presented in the first edition.

Author Biography

CAROL COLLIER KUHLTHAU has been on the faculty of school of Communication, Information, and Library Studies, Rutgers, the State University of New Jersey, since 1985. She has served as chair of the department and director of the Library and Information Science Master's Degree Program. She has had many awards including the American Library Association Jesse Shera Award for Outstanding Research, the Lazerow Distinguished Lectureship, Department of Library and Information Science, University of California, 1995, the Educational Media Association of New Jersey President's Award, 1997, and the American Association of School Librarians Distinguished Service Award, 2000. Her publications include many books, including the highly regarded first edition of the current book and numerous research articles.

Table of Contents

List of Illustrations xi
Preface xiii
Introduction xv
Chapter 1: The Constructive Process in Library and Information Science Theory 1(12)
Theoretical Foundations of Library and Information Services
1(2)
Toward an Understanding of the User's Perspective on Information Seeking
3(2)
Cognitive Process in Information Seeking
5(1)
Affective Experience in Information Seeking
6(1)
Anxiety and Uncertainty in Information Seeking
7(1)
Uncertainty Principle
8(1)
Theory to Practice
8(5)
Chapter 2: Learning As a Process 13(16)
John Dewey: A Philosophical and Historical Perspective
14(3)
George Kelly: A Psychological Perspective
17(4)
Jerome Bruner: An Integrated Perspective
21(4)
Summary of the Constructive Process
25(1)
Kelly's Phases of Construction and Taylor's Levels of Information Need
26(3)
Chapter 3: The Information Search Process 29(24)
Application of Methods in Library and Information Services
30(1)
A Qualitative Beginning
31(6)
Analysis of Qualitative Data
37(1)
Patterns in the Constructive Process of Information Seeking
38(2)
An Emerging Model
40(2)
Criteria for Making Decisions
42(1)
Strategies, Expectations, and Attitudes
43(1)
Model of the Information Search Process
44(7)
Summary of Major Findings
51(2)
Chapter 4: Verification of the Model of the Information Search Process 53(18)
Hypothesis for Further Study: A Model
53(1)
Large-Scale Verification
54(1)
Study of Diverse Sample of High School Seniors
54(4)
Study of the Search Process of Academic, Public, and School Library Users
58(9)
Differences Among the Groups Studied
67(1)
Major Findings and Implications
68(3)
Chapter 5: Longitudinal Confirmation of the Information Search Process 71(18)
Longitudinal Verification
72(3)
Perceptions of Information Seeking After Five Years
75(2)
Longitudinal Case Studies
77(4)
Summary of Case Study Findings
81(1)
Verification and Expansion of the Model of the Information Search Process
81(3)
Major Findings and Implications for Mediation
84(2)
Emerging Theory of a Process Approach to Information Seeking
86(3)
Chapter 6: Uncertainty Principle 89(18)
Personal Construct Theory As an Example of Theory Building
91(1)
Uncertainty Principle
91(1)
Process Corollary
92(2)
Formulation Corollary
94(2)
Redundancy Corollary
96(2)
Mood Corollary
98(2)
Prediction Corollary
100(1)
Interest Corollary
101(2)
Summary of the Uncertainty Principle and Corollaries
103(2)
From Uncertainty to Understanding
105(2)
Chapter 7: Roles of Mediators in the Process of Information Seeking 107(20)
Users' Perception of the Role of Mediators
107(2)
The Role of Formal Mediators
109(1)
Call for Formal Mediators in the Process of Information Seeking
110(1)
Providing Information for the Process of Construction
111(3)
Levels of Mediation
114(6)
Levels of Education
120(7)
Chapter 8: Zones of Intervention in the Process of Information Seeking 127(18)
Intervention Based on an Uncertainty Principle
127(1)
The Concept of a Zone of Intervention
128(1)
Zones of Intervention
129(2)
Levels of Mediation and Education in the Zones of Intervention
131(1)
Studies Indicate a Need for Process Intervention
132(1)
The Counselor in the Information Search Process
133(1)
Strategies for Intervening in the Information Search Process
134(9)
Process-Oriented Library and Information Services
143(2)
Chapter 9: Implementing the Process Approach 145(20)
Information Search Process in Education
145(1)
Library Media Programs Based on the Process Approach
146(2)
Implementing the Information Search Process in Schools
148(1)
Information Search Process Institutes
148(7)
Large-Scale Study of Implementation of a Process Approach
155(4)
A Closer Look at Three Schools
159(4)
A Process Approach for the Information Age School
163(2)
Chapter 10: Information Search Process in the Workplace 165(24)
Studies of Information Use in the Workplace
166(1)
Information Search Process of a Securities Analyst: A Longitudinal Case Study
167(8)
Information Search Process of Lawyers: An Exploratory Study
175(12)
Potential Roles for Librarians in the Information Search Process of Information Workers
187(2)
Chapter 11: Process-Oriented Library and Information Services 189(22)
Longitudinal Methods for Developing Conceptual Frameworks
190(3)
The Information Search Process As a Conceptual Framework
193(2)
Criteria for Choices in the Information Search Process
195(4)
A Principle of Uncertainty As a Conceptual Framework
199(2)
Levels of Library and Information Services
201(1)
Diagnosing for a Zone of Intervention
202(1)
Developing a Process Approach
202(5)
Application in Library and Information Services
207(1)
Challenges for Information System Designers
208(1)
Developing Services and Systems for the Information Age
209(2)
References 211(10)
Subject Index 221(20)
Author/Title Index 241

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