Introduction |
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Part I: Introduction to Online Communities |
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What Is Online Community? |
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3 | (16) |
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19 | (10) |
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Participating Effectively |
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29 | (8) |
Part II: Mailing List Communities |
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Finding, Joining, and Participating in Mailing Lists |
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37 | (30) |
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Creating and Managing Your Own Mailing List |
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67 | (50) |
Part III: Usenet Newsgroup Communities |
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Finding, Joining, and Participating in Newsgroups |
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117 | (42) |
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Creating and Managing Your Own Newsgroup |
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159 | (18) |
Part IV: Internet Relay Chat (IRC) |
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Finding, Joining, and Participating in IRC |
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177 | (18) |
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Creating and Managing IRC Channels |
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195 | (16) |
Part V: Web-Based Communities |
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Finding, Joining, and Participating in Web-based Communities |
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211 | (16) |
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Creating and Managing Your Own Web-based Community |
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227 | (22) |
Part VI: Growing and Managing Your Community |
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Publicizing Your Community |
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249 | (14) |
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Encouraging Sharing and Responding to Dissension |
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263 | (24) |
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Making Money with Your Community |
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287 | (8) |
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Privacy, Spam, and Other Issues |
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295 | (12) |
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Managing Groups of Communities |
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307 | (16) |
Part VII: True-Life Stories |
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The Computer Book Publishing List |
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323 | (4) |
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Knitting.About.com: Craftspeople |
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327 | (6) |
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The Comp.compilers Newsgroup |
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333 | (6) |
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The soc.religion.unitarian-univ newsgroup |
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339 | (6) |
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The UUA.ORG Mailing Lists: Running Hundreds of Communities |
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345 | (10) |
Appendix: Resources for Community Managers |
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355 | |