Performance of Financial Institutions: Efficiency, Innovation, Regulation

by
Format: Paperback
Pub. Date: 2000-05-18
Publisher(s): Cambridge University Press
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Summary

The efficient operation of financial intermediaries - banks, insurance and pension fund firms, government agencies - is instrumental for the efficient functioning of the financial system and the fuelling of the economies of the twenty-first century. But what drives the performance of these institutions in today's global environment? The interdisciplinary and international perspective of this volume offers a deep understanding of the drivers of performance in financial institutions. World-renowned scholars from economics, finance, operations management and marketing, and leading industry professionals, bring their expertise to bear. Among their concerns are: the definition and measurement of the efficiency of such institutions; benchmarks of efficiency; identification of performance drivers and measurement of their effects; the impact of financial innovation and information technologies on performance; the effects of process design, human resource management policies and regulations on efficiency; and interrelationships between risk management and operational efficiency.

Table of Contents

Foreword vii
Anthony Santomero
Preface ix
Patrick T. Harker
Stavros A. Zenios
Part 1 Introduction
What Drives the Performance of Financial Institutions?
3(29)
Patrick T. Harker
Stavros A. Zenios
Efficiency of Financial Institutions: International Survey and Directions for Future Research (Reprinted with permission from European Journal of Operational Research.)
32(61)
Allen N. Berger
David B. Humphrey
Inside the Black Box: What Explains Differences in the Efficiencies of Financial Institutions? (Reprinted with permission from Journal of Banking & Finance.)
93(60)
Allen N. Berger
Loretta J. Mester
Part 2 Drivers of Performance: Identification, Specification, and Measurement
Diversification, Organization, and Efficiency: Evidence from Bank Holding Companies
153(22)
Peter G. Klein
Marc R. Saidenberg
Product Focus Versus Diversification: Estimates of X-Efficiency for the U.S. Life Insurance Industry
175(24)
Joseph W. Meador
Harley E. Ryan, Jr.
Carolin D. Schellhorn
REIT Performance: Does Managerial Specialization Pay?
199(22)
Piet Eicholtz
Hans Op 'T Veld
Mark Schweitzer
Bank Relationships: A Review
221(38)
Steven Ongena
David C. Smith
Inside the Black Box: What Makes a Bank Efficient?
259(53)
Frances X. Frei
Patrick T. Harker
Larry W. Hunter
An Optimisation Framework of the Triad: Source Capabilities, Customer Satisfaction, and Performance
312(24)
Antreas D. Athanassopoulos
Disentangling Within- and Between-Country Efficiency Differences of Bank Branches
336(31)
Antreas D. Athanassopoulos
Andreas C. Soteriou
Stavros A. Zenios
Part 3 Environmental Drivers of Performance: Innovation, Regulations, and Technology
The Challenges of the New Electronic Technologies in Banking: Private Strategies and Public Policies
367(21)
Paul M. Horvitz
Lawrence J. White
Technological Change, Financial Innovation, and Financial Regulation in the U.S.: The Challenges for Public Policy
388(28)
Lawrence J. White
The Effects of Entry Restrictions on Bank Performance in the United States
416(27)
Jith Jayaratne
Philip E. Strahan
Part 4 Performance and Risk Management
Risks and Returns in Relationship and Transactional Banks: Evidence from Banks' Returns in Germany, Japan, the U.K., and the U.S.
443(19)
Kathryn L. Dewenter
Alan C. Hess
Acceptable Risk: A Study of Global Currency Trading Rooms in the U.S. and Japan
462(34)
Srilata Zaheer
Index 496

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