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Section 1 Negotiation Fundamentals |
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1 | (152) |
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Three Approaches to Resolving Disputes: Interests, Rights, and Power |
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1 | (13) |
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14 | (16) |
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30 | (25) |
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Six Habits of Merely Effective Negotiators |
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55 | (11) |
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66 | (8) |
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The Negotiation Checklist |
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74 | (14) |
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Negotiation Techniques: How to Keep Br'er Rabbit Out of the Brier Patch |
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88 | (10) |
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Secrets of Power Negotiating |
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98 | (11) |
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Defusing the Exploding Offer: The Farpoint Gambit |
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109 | (8) |
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Implementing a Collaborative Strategy |
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117 | (17) |
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Interest-Based Negotiation: An Engine-Driving Change |
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134 | (7) |
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Negotiating Lessons from the Browser Wars |
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141 | (12) |
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Section 2 Negotiation Subprocesses |
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153 | (94) |
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Negotiating Rationally: The Power and Impact of the Negotiator's Frame |
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153 | (10) |
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163 | (8) |
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The Behavior of Successful Negotiators |
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171 | (12) |
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183 | (5) |
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Where Does Power Come From? |
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188 | (9) |
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Harnessing the Science of Persuasion |
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197 | (9) |
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206 | (9) |
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Ethics in Negotiation: Oil and Water or Good Lubrication? |
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215 | (15) |
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Three Schools of Bargaining Ethics |
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230 | (6) |
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Deception and Mutual Gains Bargaining: Are They Mutually Exclusive? |
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236 | (11) |
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Section 3 Negotiation Contexts |
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247 | (76) |
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Can We Negotiate and Still Be Friends? |
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247 | (6) |
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Staying in the Game or Changing It: An Analysis of Moves and Turns in Negotiation |
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253 | (14) |
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The High Cost of Low Trust |
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267 | (4) |
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When Should We Use Agents? Direct versus Representative Negotiation |
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271 | (7) |
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When a Contract Isn't Enough: How to Be Sure Your Agent Gets You the Best Deal |
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278 | (5) |
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283 | (7) |
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290 | (14) |
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Get Things Done through Coalitions |
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304 | (7) |
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When Interests Collide: Managing Many Parties at the Table |
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311 | (4) |
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Negotiating Teams: A Levels of Analysis Approach |
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315 | (8) |
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Section 4 Individual Differences |
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323 | (26) |
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The Power of Talk: Who Gets Heard and Why |
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323 | (14) |
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337 | (8) |
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Should You Be a Negotiator? |
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345 | (4) |
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Section 5 Negotiation across Cultures |
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349 | (56) |
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Negotiation and Culture: A Framework |
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349 | (17) |
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Intercultural Negotiation in International Business |
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366 | (19) |
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Tales of the Bazaar: Interest-Based Negotiation across Cultures |
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385 | (16) |
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American Strengths and Weaknesses |
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401 | (4) |
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Section 6 Resolving Differences |
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405 | (80) |
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Doing Things Collaboratively: Realizing the Advantage or Succumbing to Inertia? |
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405 | (14) |
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Taking Steps toward ``Getting to Yes'' at Blue Cross and Blue Shield of Florida |
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419 | (5) |
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Taking the Stress Out of Stressful Conversations |
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424 | (9) |
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Renegotiating Existing Agreements: How to Deal with ``Life Struggling against Form'' |
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433 | (18) |
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Negotiating with Problem People |
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451 | (4) |
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When and How to Use Third-Party Help |
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455 | (18) |
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The Manager as the Third Party: Deciding How to Intervene in Employee Disputes |
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473 | (12) |
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485 | (226) |
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Best Practices in Negotiation |
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485 | (226) |
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The Subjective Value Inventory (SVI) |
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495 | (3) |
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498 | (3) |
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501 | (1) |
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502 | (2) |
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Knight Engines/Excalibur Engine Parts |
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504 | (1) |
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505 | (1) |
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Planning for Negotiations |
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506 | (3) |
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509 | (1) |
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Universal Computer Company I |
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510 | (3) |
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Universal Computer Company II |
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513 | (1) |
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Twin Lakes Mining Company |
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514 | (3) |
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517 | (3) |
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520 | (5) |
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525 | (1) |
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Job Offer Negotiation: Joe Tech and Robust Routers |
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526 | (5) |
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The Employee Exit Interview |
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531 | (1) |
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532 | (5) |
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537 | (1) |
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Strategic Moves and Turns |
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538 | (2) |
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540 | (3) |
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543 | (1) |
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544 | (3) |
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The Connecticut Valley School |
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547 | (3) |
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550 | (1) |
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The New House Negotiation |
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551 | (2) |
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553 | (7) |
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Third-Party Conflict Resolution |
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560 | (5) |
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565 | (1) |
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566 | (1) |
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567 | (2) |
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569 | (1) |
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570 | (3) |
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Capital Mortgage Insurance Corporation (A) |
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573 | (15) |
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588 | (28) |
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616 | (11) |
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Collective Bargaining at Magic Carpet Airlines: A Union Perspective (A) |
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627 | (9) |
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The Ken Griffey Jr. Negotiation |
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636 | (11) |
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647 | (14) |
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Midwestern::Contemporary Art |
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661 | (7) |
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668 | (10) |
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678 | (11) |
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The Personal Bargaining Inventory |
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689 | (3) |
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692 | (2) |
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The Influence Tactics Inventory |
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694 | (2) |
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696 | (5) |
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Communication Competence Scale |
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701 | (10) |
title index |
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711 | (2) |
name index |
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713 | |