Preface |
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xi | |
Acknowledgments |
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xiii | |
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Introduction to the Meetings, Expositions, Events, and Conventions Industry |
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1 | (31) |
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6 | (1) |
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7 | (4) |
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Organizational Structure of MEEC |
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11 | (3) |
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14 | (16) |
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30 | (2) |
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Planning, Organizing, Directing, and Control in MEEC |
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32 | (43) |
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33 | (3) |
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36 | (1) |
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Developing Smart Objectives |
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37 | (2) |
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39 | (4) |
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43 | (4) |
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47 | (3) |
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50 | (2) |
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52 | (5) |
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57 | (3) |
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Meeting & Event Specification Guide |
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60 | (4) |
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Pre- and Post-Con Meetings |
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64 | (2) |
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66 | (5) |
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71 | (4) |
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Meeting, Exhibition, Event, and Convention Sponsors |
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75 | (27) |
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76 | (1) |
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77 | (22) |
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99 | (3) |
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Meeting and Convention Venues |
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102 | (42) |
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103 | (2) |
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105 | (7) |
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112 | (5) |
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117 | (2) |
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119 | (1) |
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120 | (2) |
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122 | (4) |
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Colleges and Universities |
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126 | (3) |
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129 | (7) |
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136 | (5) |
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141 | (3) |
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144 | (33) |
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147 | (1) |
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147 | (1) |
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148 | (2) |
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Organization of the Exhibition |
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150 | (3) |
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Exhibition Services Contractors |
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153 | (2) |
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155 | (2) |
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157 | (1) |
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Housing and Transportation |
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158 | (2) |
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Risk Management and Crisis Management |
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160 | (1) |
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From the Exhibitors' Perspective |
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161 | (2) |
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Exhibit Design Principles |
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163 | (5) |
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168 | (3) |
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Working with Exhibition Management and Service Contractors |
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171 | (2) |
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173 | (4) |
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Special Events Management |
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177 | (27) |
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A Working Definition of a Special Event |
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178 | (3) |
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Planning Tools for a Special Event |
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181 | (10) |
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Understanding the Target Market for Your Special Event |
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191 | (2) |
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Preparing for the Special Event |
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193 | (1) |
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194 | (3) |
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Breakdown of the Special Event |
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197 | (4) |
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201 | (3) |
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204 | (30) |
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205 | (1) |
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206 | (5) |
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211 | (3) |
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214 | (1) |
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Food Consumption Patterns |
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215 | (2) |
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Food and Beverage Attrition |
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217 | (1) |
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218 | (1) |
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218 | (5) |
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223 | (2) |
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225 | (6) |
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231 | (3) |
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Destination Management Companies |
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234 | (43) |
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235 | (1) |
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236 | (3) |
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DMC Clients and Customers |
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239 | (2) |
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241 | (3) |
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244 | (2) |
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The Destination Management Business Process |
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246 | (28) |
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274 | (3) |
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277 | (28) |
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278 | (1) |
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Definition of the Service Contractor |
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279 | (7) |
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Service Contractors Are Evolving |
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286 | (4) |
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Organization of a Services Contracting Company |
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290 | (5) |
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Specialty Service Contractors |
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295 | (2) |
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Exhibitor-Appointed Contractors |
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297 | (1) |
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Relationship Between Contractors and Show Organizers |
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297 | (2) |
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Associations in the Service Contractor Industry |
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299 | (1) |
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Exhibition Contractors Association |
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299 | (2) |
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301 | (2) |
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303 | (2) |
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305 | (33) |
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306 | (2) |
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308 | (1) |
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Association versus Corporate Meetings |
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309 | (1) |
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Corporate Program Planning |
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310 | (2) |
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Association Program Planning |
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312 | (1) |
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313 | (1) |
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Professional Certifications |
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314 | (1) |
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315 | (20) |
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335 | (3) |
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Convention and Visitor Bureaus |
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338 | (25) |
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The Role and Function of Convention and Visitor Bureaus |
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340 | (3) |
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How CVBs Are Organized and Funded |
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343 | (3) |
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What a CVB Can Do for Meeting Professionals |
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346 | (2) |
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348 | (4) |
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CVB Services for Meeting Professionals |
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352 | (2) |
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IACVB's Services to Member Bureaus and Meeting Professionals |
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354 | (7) |
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361 | (2) |
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Legal Issues in the MEEC Industry |
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363 | (40) |
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364 | (1) |
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365 | (6) |
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371 | (13) |
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384 | (3) |
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Americans with Disabilities Act |
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387 | (4) |
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391 | (2) |
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393 | (5) |
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398 | (2) |
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400 | (3) |
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Directing the Future of Convention and Meeting Technology |
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403 | (35) |
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404 | (1) |
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The Impact of the Internet |
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405 | (1) |
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Site Selection via the Web |
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405 | (3) |
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408 | (3) |
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411 | (1) |
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House Bookings via the Internet |
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412 | (1) |
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Business Intelligent Software |
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412 | (4) |
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Evolution of Convention Center Technology |
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416 | (2) |
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Twenty-First Century Convention Centers |
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418 | (4) |
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422 | (1) |
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423 | (2) |
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425 | (2) |
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427 | (3) |
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430 | (8) |
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International Issues in MEEC |
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438 | (29) |
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439 | (1) |
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How MEEC Varies Around the Globe |
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440 | (10) |
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Ownership, Sponsorship, and Management Models |
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450 | (1) |
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World Trade Centers Association |
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451 | (1) |
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International MEEC Considerations |
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451 | (10) |
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461 | (1) |
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462 | (5) |
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467 | (32) |
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468 | (1) |
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469 | (8) |
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477 | (1) |
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478 | (3) |
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481 | (2) |
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483 | (2) |
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485 | (1) |
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486 | (3) |
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One-Year to Six-Month Countdown |
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489 | (1) |
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Six Months to Day of the Meeting |
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490 | (6) |
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496 | (3) |
Appendix A |
|
499 | (16) |
Index |
|
515 | |