MCDST 70-272 Applications on MS Windows XP Operating System

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Edition: 1st
Format: Paperback
Pub. Date: 2008-03-25
Publisher(s): Cengage Learning
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Summary

Students will master the objectives for the new Microsoft Desktop Support Technician exam #70-272 using an approach created specifically for them. Their learning will be enhanced with extensive end-of chapter exercises and hands-on projects with a free MeasureUp test preparation CD included with the text.

Table of Contents

Introduction to Supporting Users
Overview of Microsoft User Applications
Resolve Issues Related to Operating System Customization
Configure User-Related Issues
Configure and Troubleshoot Internet Explorer and Outlook Express
Install Microsoft Office 2003
Configuring and Troubleshooting Operating System Features
Resolving Issues Related to Office Application Usage
Configure, Customize, and Migrate to Outlook
Configure and Troubleshoot Devices and Connectivity
Resolve Folder and File Issues
Configure Application Security
Manage Office Application Updates and Upgrades
Practice Exam
Table of Contents provided by Publisher. All Rights Reserved.

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