Marketing Planning Guide, Third Edition

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Edition: 3rd
Format: Hardcover
Pub. Date: 2005-11-23
Publisher(s): Routledge
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Summary

THE CLASSIC guide to develop a marketing plan--completely updated! The newly revised Marketing Planning Guide, Third Edition is the step-by-step guide that gives you the tools to prepare an effective marketing plan for a company, product, or service. With over 50 pages of updated material, this classic textbook has the solid foundation of knowledge and philosophy of the previous editions while adding essential new information on Internet marketing, business ethics, and an illustrative sample business plan. Worksheets at the end of each chapter guide you in creating your own plan--once all the worksheets are completed you will have roughed out your own complete marketing plan. The accompanying instructor's package includes a helpful manual, a detailed sample course syllabus, and a test bank featuring a multiple-choice and true-false questions for each chapter with answers. This edition of the Marketing Planning Guide contains clear tables and diagrams, is fully referenced, and has updated examples for easy understanding of concepts. It shows how to: analyze the market, consumers, the competition, and opportunities develop strategy and marketing objectives make product, place, promotional, and price decisions realize the financial impact of marketing strategies implement, audit, and control your marketing plan And now the Marketing Planning Guide, Third Edition is updated to include: extensive information on Internet marketing new examples illustrating the process a complete sample marketing plan end of chapter worksheets providing step-by-step instructions Internet data sources This is the definitive book for marketing professionals who want to use a hands on” approach for learning the planning process. It will guide anyone through the steps of preparing an effective marketing plan.

Table of Contents

About the Authors xi
Preface xiii
PART I: INTRODUCTION TO MARKETING PLANNING
The Importance of Marketing Planning
3(16)
Marketing Planning in Action: Starbucks
3(1)
Introduction
4(1)
What Is Marketing?
5(3)
What Is Planning?
8(3)
Planning's Place in the Organization
11(2)
The Marketing Planning Process
13(3)
The Marketing Plan Format
16(2)
Summary
18(1)
Organizational Considerations in Marketing Planning
19(20)
Marketing Planning in Action: Simple Is Best
19(1)
Introduction
20(1)
Organizational Purpose
20(2)
Organizational Objectives and Strategies
22(4)
Organizing for Planning
26(1)
Organizational Structure
27(5)
Coordination and the Planning Process
32(4)
Organizational Structure and Market Responsiveness
36(1)
Summary
36(3)
Database Marketing Planning: Getting Needed Information
39(22)
Marketing Planning in Action: Hyundai Motor Company
39(1)
Introduction
40(1)
Database Marketing
40(4)
Marketing Research
44(1)
Decision Making
45(3)
Types of Data
48(1)
Steps in a Marketing Research Project
49(9)
Summary
58(3)
PART II: SITUATION ANALYSIS
Product/Market Analysis
61(20)
Marketing Planning in Action: Napster and the Advent of Music File Sharing
61(1)
Introduction
62(1)
Environmental Scanning
62(3)
The Strategic Implications of Product/Market Analysis
65(6)
Sales Analysis
71(3)
Cost Analysis
74(6)
Summary
80(1)
Consumer Analysis
81(24)
Marketing Planning in Action: The Antiaging Movement
81(1)
Introduction
82(1)
Market Segmentation
83(5)
Psychographics/Lifestyle Segmentation
88(3)
Market Grid Analysis
91(9)
Market Potential
100(4)
Summary
104(1)
Competitive Analysis
105(18)
Marketing Planning in Action: The Package Delivery Industry
105(1)
Introduction
106(1)
The Concept of Competitive Advantage
106(2)
Purpose of Competitive Analysis
108(3)
Competitive Forces and Advantages
111(11)
Summary
122(1)
Opportunity Analysis
123(12)
Marketing Planning in Action: Reinventing Barbie
123(1)
Introduction
124(1)
Problems versus Opportunities
124(1)
Internal Factors
125(4)
Other Factors
129(2)
Ranking Opportunities
131(1)
Summary
132(3)
PART III: OBJECTIVES
Marketing Objectives
135(14)
Marketing Planning in Action: Kodak
135(1)
Introduction
136(1)
What Are Objectives?
136(1)
Alternatives to Managing by Objectives
137(1)
Characteristics of Good Objectives
138(3)
Types of Objectives Included in a Marketing Plan
141(3)
Using Situation Analysis Data to Set Objectives
144(1)
Summary
145(4)
PART IV: STRATEGY, STRATEGY VARIABLES, AND FINANCIAL IMPACT
Marketing Strategy Development
149(14)
Marketing Planning in Action: Mercedes
149(1)
Introduction
150(1)
What Is Strategy?
150(1)
Elements of Marketing Strategy
151(4)
Alternate Marketing Strategies
155(4)
Factors Influencing the Strategy Selected
159(2)
Summary
161(2)
Product Decisions
163(22)
Market Planning in Action: DuPont
163(1)
Introduction
164(1)
Product: The First Component of the Marketing Mix
164(1)
What Is a Product?
165(1)
Product Positioning Strategies
166(2)
Quality-and Value-Based Marketing
168(3)
Service Strategy
171(1)
Improving Customer Perceptions of Service Quality
172(1)
New-Product Development Decisions
173(5)
Changing Existing Products
178(1)
Product Line Decisions
179(1)
Branding Decisions
180(1)
Packaging and Labeling Decisions
181(1)
Summary
182(3)
Place Decisions
185(14)
Marketing Planning in Action: The Changing Face of Retail Stores
185(1)
Introduction
186(1)
Who Will Be Channel Captain?
187(2)
Which Type of Channel Should Be Used?
189(2)
Which Kind of Middlemen Should Be Used?
191(1)
Market Exposure Decisions
192(2)
Transportation and Storage Decisions
194(2)
The Physical Distribution Concept
196(1)
Summary
197(2)
Promotion Decisions
199(18)
Marketing Planning in Action: Product Placement
199(1)
Introduction
200(1)
Target Audience Decisions
201(1)
Promotional Methods Decisions
202(1)
Media Decisions
203(3)
Message Content Decisions
206(4)
Personal Selling Strategy Decisions
210(3)
Sales Promotion Decisions
213(1)
Publicity Decisions
214(1)
Promotional Budgeting Decisions
215(1)
Summary
216(1)
Price Decisions
217(14)
Marketing Planning in Action: Hotel Price Guarantees
217(1)
Introduction
218(1)
Price Level Decisions
218(1)
Price Determination
219(6)
New Product Pricing Decisions
225(1)
Pricing Policy Decisions
226(3)
Summary
229(2)
The Financial Impact of Marketing Strategies
231(14)
Marketing Planning in Action: Razor Wars
231(1)
Introduction
232(1)
Pro Forma Income Statement
232(2)
Pro Forma Forecast
234(3)
Pro Forma Cost Forecast
237(1)
Return on Investment
238(2)
Strategy Revisions and Contingency Plans
240(1)
Summary
241(4)
PART V: IMPLEMENTING AND CONTROLLING THE MARKETING PLAN
Marketing Plan Implementation
245(10)
Marketing Planning in Action: The Fluctuating Popularity of the Hummer
245(1)
Introduction
246(1)
Implementation Skills
246(1)
Integrating a Societal Marketing Orientation Throughout the Organization
247(3)
Transition from Strategy to Tactics
250(3)
Summary
253(2)
Monitoring and Controlling the Marketing Plan
255(14)
Marketing Planning in Action: Reinvigorating Levi Strauss
255(1)
Introduction
256(1)
Integration of Planning and Control
257(1)
Timing of Information Flows
258(1)
Performance Evaluation and Control
258(7)
Establishing Procedures
265(1)
Summary
265(4)
PART VI: PLANNING ANALYSIS
The Marketing Planning Audit
269(10)
Marketing Planning in Action: Johnson & Johnson
269(1)
Introduction
270(1)
The Planning Audit
270(1)
Audit Personnel
271(1)
Objective, Scope, and Breadth of Audit
272(4)
Audit Data and Reporting Format
276(1)
Increasing the Level of Sophistication in Planning
276(1)
Summary
277(2)
Appendix A. Worksheets
279(42)
Getting Started
279(2)
Organizational Consideration
281(1)
Informational Needs
282(2)
Product/Market Analysis
284(2)
Consumer Analysis
286(2)
Competitive Analysis
288(2)
Summary of Situation Analysis
290(2)
Marketing Objectives
292(1)
Marketing Strategy Development
293(2)
Product Decisions
295(3)
Place Decisions
298(2)
Promotion Decisions
300(6)
Price Decisions
306(2)
Financial Impact
308(2)
Plan Implementation
310(3)
Marketing Control
313(2)
Marketing Planning Audit
315(6)
Appendix B. Sample Marketing Plan: Water-Oriented Recreation Park
321(16)
Situation Analysis
321(5)
Objectives
326(1)
Strategy
327(3)
Control Procedures
330(2)
Consumer Study
332(5)
Notes 337(8)
Index 345

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