Managing Local Government Services: A Practical Guide
by Stenberg, Carl W.; Austin, Susan LipmanEdition: 1st
Format: Paperback
Pub. Date: 2007-01-01
Publisher(s): Intl City County Management Assn
Other versions by this Author
-
This Item Qualifies for Free Shipping!*
*Excludes marketplace orders.
List Price: $101.00
Rent Textbook
Select for Price
Rent Digital
$78.78*
New Textbook
We're Sorry
Sold Out
Used Textbook
We're Sorry
Sold Out
How Marketplace Works:
- This item is offered by an independent seller and not shipped from our warehouse
- Item details like edition and cover design may differ from our description; see seller's comments before ordering.
- Sellers much confirm and ship within two business days; otherwise, the order will be cancelled and refunded.
- Marketplace purchases cannot be returned to eCampus.com. Contact the seller directly for inquiries; if no response within two days, contact customer service.
- Additional shipping costs apply to Marketplace purchases. Review shipping costs at checkout.
Summary
Managing Local Government Services, 3rd ed. is a comprehensive text on the subject of local government services relevant to local governments of all sizes. This edition is refocused and updated to include the demographic, economic, technology and cultural trends that affect the management of service delivery. New chapters discuss the shift from ¿government¿ to ¿governance,¿ alternative methods of service delivery, community development, and the five management practices that are fast becoming the standard for professional local government management. Each chapter lays out the manager¿s responsibilities in each service area, and provides effective policies, practices, and procedures. Short case examples give you a practical look at the goals, challenges, and solutions in the manager¿s world.
Table of Contents
| Foreword | p. ix |
| Preface | p. xi |
| Meeting the Challenge of Change | p. 1 |
| The Legal Foundations of Local Government | p. 29 |
| The Clerk | p. 49 |
| Budgeting and Financial Management | p. 67 |
| Human Resource Management | p. 95 |
| Planning | p. 129 |
| Economic Development | p. 157 |
| Community Development and Affordable Housing | p. 181 |
| Public Works | p. 201 |
| Public Parks and Recreation | p. 235 |
| Health and Human Services | p. 253 |
| Emergency Management | p. 285 |
| Police Services | p. 313 |
| Fire and Other Emergency Services | p. 341 |
| Service Delivery Alternatives | p. 369 |
| A Manager's Toolbox | p. 391 |
| For Further Reference | p. 413 |
| About the Authors | p. 431 |
| Index | p. 437 |
| Supplementary Material Online | p. 455 |
| Sidebars and figures highlighting local governments | |
| Meeting the Challenge of Change | |
| Volunteers teach community preparedness in Westminster, Colorado | p. 4 |
| Table of Contents provided by Ingram. All Rights Reserved. |
An electronic version of this book is available through VitalSource.
This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.
By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.
Digital License
You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.
More details can be found here.
A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.
Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.
Please view the compatibility matrix prior to purchase.