Intercultural Competence provides students with the tools to succeed in today's intercultural world. Blending both the practical and theoretical, this text offers students the requisite knowledge, the appropriate motivations, and the relevant skills to function competently with culturally-different others. The text provides a discussion of important ethical and social issues relating to intercultural communication and encourages students to apply vivid examples that will prepare them to interact better in intercultural relationships. Learning Goals Upon completing this book, readers will be able to: Appreciate the impact of cultural patterns on intercultural communication Use both practical and theoretical ideas to understand intercultural communication competence Understand some of the central contexts in health, education, business, and tourism in which intercultural communication occurs Discuss cultural identity and the role of cultural biases Note:MySearchLab with eText does not come automatically packaged with this text. To purchase MySearchLab, please visit: www.mysearchlab.comor you can purchase a valuepack of the text + MySearchLab (at no additional cost): ValuePack ISBN-10: 0205912044 / ValuePack ISBN-13: 9780205912049

Dr. Myron W. (Ron) Lustig is a renowned teacher, writer, scholar, and researcher. After receiving his Ph.D. from the University of Wisconsin, he had a distinguished career as a professor of communication at San Diego State University (SDSU). He is now an emeritus professor at SDSU, a past president of the Western States Communication Association (WSCA), and a recent recipient of WSCA’s Distinguished Service Award, its highest honor. He is a former editor of Communication Reports and is currently on the editorial boards of several intercultural communication journals. His teaching and research interests include intercultural, group, and interpersonal communication theories, methods, and processes. Dr. Lustig has written 9 books or book revisions, over 30 scholarly research articles, and numerous conference papers. During several recent spring semesters, he has gained additional practical and theoretical lessons about Intercultural Competence while teaching intercultural communication to undergraduate and graduate students at Shanghai International Studies University.

 

Dr. Jolene Koester was president of California State University, Northridge, one of the largest and most diverse campuses in the 23-campus California State University system, from 2000-2011. Under her leadership, the University improved graduation and retention rates, created a user-friendly campus, strengthened connections with the community, and increased fundraising. She also worked to make the University more learning-centered and focused on student success. Known nationally for her leadership in higher education, she currently serves on the board of directors of NAFSA, an association of international educators. She is also a past chair of the Board of Directors for the American Association of State Colleges and Universities, a former president of the Western States Communication Association, and remains active in issues related to higher education access and leadership. After earning a Ph.D. in speech communication from the University of Minnesota, she began her academic career as a professor of communication studies at California State University, Sacramento, and served in a variety of administrative positions there, including provost and vice president for academic affairs, prior to her appointment as president of Cal State Northridge.

In this Section:

1) Brief Table of Contents

2) Full Table of Contents

 

1) Brief Table of Contents

 

Part 1: Communication and Intercultural Competence

 

Chapter 1: Introduction to Intercultural Competence

Chapter 2: Culture and Intercultural Communication

Chapter 3: Intercultural Communication Competence

 

Part 2: Cultural Differences in Communication

 

Chapter 4: Cultural Patterns and Communication: Foundations

Chapter 5: Cultural Patterns and Communication: Taxonomies

Chapter 6: Cultural Identity and Cultural Biases

 

Part 3: Coding Intercultural Communication

 

Chapter 7: Verbal Intercultural Communication

Chapter 8: Nonverbal Intercultural Communication

Chapter 9: The Effects of Code Usage in Intercultural Communication

 

Part 4: Communication In Intercultural Relationships

 

Chapter 10: Intercultural Competence in Interpersonal Relationships

Chapter 11: Episodes, Contexts, and Intercultural Interactions

Chapter 12: The Potential for Intercultural Competence

 

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 2) Full Table of Contents

 

Part 1: Communication and Intercultural Competence

 

Chapter 1: Introduction to Intercultural Competence

Imperatives for Intercultural Competence

Communication    

The Challenge of Communicating in an Intercultural World    

 

Chapter 2: Culture and Intercultural Communication

Culture

Why Cultures Differ

Intercultural Communication.

 

Chapter 3: Intercultural Communication Competence

The United States as an Intercultural Community

Competence and Intercultural Communication

Basic Tools for Improving Intercultural Competence

 

Part 2: Cultural Differences in Communication

 

Chapter 4: Cultural Patterns and Communication: Foundations

Defining Cultural Patterns

Components of Cultural Patterns

Characteristics of Cultural Patterns

Cultural Patterns and Intercultural Competence

 

Chapter 5: Cultural Patterns and Communication: Taxonomies

Hall’s High- and Low-Context Cultural Taxonomies 

Hofstede’s Cultural Taxonomies

The GLOBE Cultural Taxonomy

A Synthesis of Cultural Taxonomies

 

Chapter 6: Cultural Identity and Cultural Biases

Cultural Identity

Cultural Biases

Identity, Biases, and Intercultural Competence

 

Part 3: Coding Intercultural Communication

 

Chapter 7: Verbal Intercultural Communication.

The Power of Language in Intercultural Communication

Definition of Verbal Codes

Language, Thought, Culture, and Intercultural Communication

Verbal Codes and Intercultural Competence

 

Chapter 8: Nonverbal Intercultural Communication

Characteristics of Nonverbal Codes

Cultural Universals in Nonverbal Communication

Nonverbal Functions in Intercultural Communication

Cultural Variations in Nonverbal Communication

Nonverbal Messages in Intercultural Communication

Synchrony of Nonverbal Communication Codes

Nonverbal Communication and Intercultural Competence

 

Chapter 9: The Effects of Code Usage in Intercultural Communication

Preferences in the Organization of Verbal Codes

Cultural Variations in Persuasion

Cultural Variations in the Structure of Conversations

Effects of Code Usage on Intercultural Competence

 

Part 4: Communication In Intercultural Relationships

 

Chapter 10: Intercultural Competence in Interpersonal Relationships

Cultural Variations in Interpersonal Relationships

The Maintenance of Face in Interpersonal Relationships

Improving Intercultural Relationships

Interpersonal Relationships and Intercultural Competence

 

Chapter 11: Episodes, Contexts, and Intercultural Interactions

Social Episodes in Intercultural Relationships

Contexts for Intercultural Communication

Episodes, Contexts, and Intercultural Competence

 

Chapter 12: The Potential for Intercultural Competence

Intercultural Contact

The Ethics of Intercultural Competence

The Perils and Prospects for Intercultural Competence

 

Resources

Intercultural Films

Online Resources

 

Notes

Credits

Author Index

Subject Index