Human Resources Business Process Outsourcing Transforming How HR Gets Its Work Done,9780787971632

Human Resources Business Process Outsourcing Transforming How HR Gets Its Work Done

by ; ; ; ;
Edition: 1st
ISBN13: 9780787971632
ISBN10: 0787971634
Format: Hardcover
Pub. Date: 2004-08-12
Publisher(s): Jossey-Bass
  • Free Shipping Icon

    This Item Qualifies for Free Shipping!*

    *Excludes marketplace orders.

List Price: $69.33

Buy New

Usually Ships in 8 - 10 Business Days.
$69.26
Add to Cart

Rent Textbook

Select for Price
Add to Cart
There was a problem. Please try again later.

Rent Digital

Rent Digital Options
Online:1825 Days access
Downloadable:Lifetime Access
$62.40
*To support the delivery of the digital material to you, a digital delivery fee of $3.99 will be charged on each digital item.
$62.40*
Add to Cart

Used Textbook

We're Sorry
Sold Out

Buy from our Marketplace starting at $1.05

How Marketplace Works:

  • This item is offered by an independent seller and not shipped from our warehouse
  • Item details like edition and cover design may differ from our description; see seller's comments before ordering.
  • Sellers much confirm and ship within two business days; otherwise, the order will be cancelled and refunded.
  • Marketplace purchases cannot be returned to eCampus.com. Contact the seller directly for inquiries; if no response within two days, contact customer service.
  • Additional shipping costs apply to Marketplace purchases. Review shipping costs at checkout.

Summary

In Human Resources Business Process Outsourcing, Edward E. Lawler III, Dave Ulrich, Jac Fitz-enz (the foremost experts in the human resource field) and James C. Madden V (the CEO of the top HR outsourcing firm), clearly show how outsourcing offers an effective, low-cost alternative to traditional administration and provides HR managers with new opportunities to contribute directly to their companies' overall strategy and business performance. Step by step, the authors explore how the HR function in corporations is structured and include a template for analyzing a HR department's value, value added, and cost-to-serve. In this important resource, the authors explain new approaches organizations can take to improve HR administration and demonstrate how HR functions can be best organized.

Author Biography

Edward E. Lawler III is distinguished professor at the University of Southern California Marshall School of Business and founder and director of the university’s Center for Effective Organizations.
Dave Ulrich is professor of business administration at the University of Michigan. He is the author of Why the Bottom Line Isn’t, Results Based Leadership, and over 100 articles.
Jac Fitz-enz is the founder of the Saratoga Institute, which has consulted to most of the Fortune 500 companies and many global corporations.
James C. Madden V is founder, chairman, and CEO of Exult, Inc.

Table of Contents

Preface.
The Authors.
1. Forces for Change.
2. New Roles for HR.
3. Evaluating the Effectiveness of HR.
4. Design of the HR Function.
5. Exult.
6. BP.
7. Bank of America.
8. International Paper.
9. Prudential.
10. Lessons Learned.
11. Outsourcing and the Future of HR.
Index.

An electronic version of this book is available through VitalSource.

This book is viewable on PC, Mac, iPhone, iPad, iPod Touch, and most smartphones.

By purchasing, you will be able to view this book online, as well as download it, for the chosen number of days.

Digital License

You are licensing a digital product for a set duration. Durations are set forth in the product description, with "Lifetime" typically meaning five (5) years of online access and permanent download to a supported device. All licenses are non-transferable.

More details can be found here.

A downloadable version of this book is available through the eCampus Reader or compatible Adobe readers.

Applications are available on iOS, Android, PC, Mac, and Windows Mobile platforms.

Please view the compatibility matrix prior to purchase.