Healthcare Information Management Systems: Cases, Strategies, and Solutions

by ; ;
Edition: 3rd
Format: Hardcover
Pub. Date: 2004-06-01
Publisher(s): SPRINGER VERLAG
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Summary

Healthcare Information Management Systems, Third edition, will be a comprehensive volume addressing the technical, organizational, and management issues confronted by healthcare professionals in the selection, implementation, and management of healthcare information systems. With contributions from experts in the field, this book focuses on topics such as strategic planning, turning a plan into reality, implementation, patient-centered technologies, privacy, the new culture of patient safety, and the future of technologies in progress. With the addition of 28 new chapters, the Third Edition is also richly peppered with case studies of implementation, both in the United States and abroad. The case studies are evidence that information technology can be implemented efficiently to yield results, yet they do not overlook pitfalls, hurdles, and other challenges that are encountered. Designed for use by physicians, nurses, nursing and medical directors, department heads, CEOs, CFOs, CIOs, COOs, and healthcare informaticians, the book aims to be a indispensible reference.

Table of Contents

Foreword I by Morris F. Collen vii
Foreword II by Judith R. Faulkner ix
Series Preface xi
Preface xiii
Acknowledgments xv
Contributors xxiii
SECTION 1 PLANNING AND DEVELOPING AN IT STRATEGY
SECTION INTRODUCTION
2(1)
CHAPTER 1 The Mission of IT in Health Care: Creating a System That Cares
3(19)
Neal L. Patterson
CHAPTER 2 Managing the IT Strategic Planning Process
22(13)
Suresh Gunasekaran and Dave Garets
CHAPTER 3 Strategies in Consulting for the 21st Century
35(6)
Bill W. Childs
CHAPTER 4 Baylor Health Care: From Integrated Delivery Network to Organized Delivery System
41(12)
Robert J. Pickton and Frances C. Seehausen
CHAPTER 5 Clarian Health: Clinical Excellence Through Quality and Patient Safety
53(10)
Marvin Pember
CHAPTER 6 INTERNATIONAL PERSPECTIVE
Sweden: The Evolution of Healthcare Information
63(18)
Hans Peterson and Paul Hall
SECTION 2 PREPARING FOR ORGANIZATIONAL CHANGE
SECTION INTRODUCTION
80(1)
CHAPTER 7 Informatics in Health Care: Managing Organizational Change
81(13)
Nancy M. Lorenzi and Robert T. Riley
CHAPTER 8 The Role of Ethics in IT Decisions
94(12)
James G. Anderson
CHAPTER 9 CASES IN REDESIGN, I
Memorial Hermann Healthcare System: Redesign and Implementation of a Multifacility Clinical Information System
106(13)
David Bradshaw and Beverly Bell
CHAPTER 10 CASES IN REDESIGN, II
UPMC Health System: Transforming Care Through Clinical Documentation
119(9)
Darinda E. Sutton
CHAPTER 11 INTERNATIONAL PERSPECTIVE
Selayang Hospital: A Paperless and Filmless Environment in Malaysia
128(17)
Hadis Rosnah, Mohamad Azrin Zubir, and Y. Nor Akma
SECTION 3 TRANSFORMATION: MAKING IT HAPPEN
SECTION INTRODUCTION
143(2)
CHAPTER 12 IT: Transition Fundamentals in Care Transformation
145(16)
Jeffrey S. Rose
CHAPTER 13 The Role of the CIO: The Evolution Continues
161(12)
Betsy S. Hersher
CHAPTER 14 CIO STORIES, I
Northwestern Memorial Hospital, Chicago: Patients First, from the Ground Up
173(10)
Timothy R. Zoph
CHAPTER 15 CIO STORIES, II
The Jewish Home and Hospital Lifecare System, NYC: Paving the Way for Long-Term Care
183(8)
Kristine M. Cerchiara and Nancy Stoddard
CHAPTER 16 CIO STORIES, III
Methodist Healthcare System, San Antonio: Redesign of Clinical Documentation
191(9)
Jennifer Allan Browne
CHAPTER 17 CIO STORIES, IV
ThedaCare, Wisconsin: Successful Integration Through Leadership
200(11)
Keith J. Livingston
CHAPTER 18 CIO STORIES, V
University of Illinois Medical Center at Chicago: Best of Breed, Single Vendor, or Hybrid
211(12)
Anne LeMaistre and Bernadette Biskup
CHAPTER 19 CIO STORIES, VI
Maimonides Medical Center, Brooklyn, NY: A Technical and Cultural Transformation
223(10)
Ann C. Sullivan
CHAPTER 20 CIO STORIES, VII
Children's Hospital, Columbus: Realizing CPOE Through an Effective CIO-CMO Partnership
233(6)
Robert A. Schwyn
CHAPTER 21 CIO STORIES, VIII
Sutter Health, California: IT Governance in an Integrated Healthcare Delivery System
239(5)
John Hummel, Lee Marley, and Ed Kopetsky
CHAPTER 22 INTERNATIONAL PERSPECTIVE
Wesley Hospital, Australia: Making IT Happen in a Private Setting
244(9)
Warren J. Armitage
SECTION 4 PATIENT CENTERED TECHNOLOGIES
SECTION INTRODUCTION
251(2)
CHAPTER 23 Patient Outcomes of Health Care: Integrating Data into Management Information Systems
253(9)
Donald M. Steinwachs
CHAPTER 24 Measuring Outcomes: Bringing Six Sigma Excellence to Health Care
262(20)
Charlotte A. Weaver and Tonya Hongsermeier
CHAPTER 25 The Electronic Health Record: A New Form of Interaction
282(15)
Betty L. Chang
CHAPTER 26 Transforming the Physician Practice: Interviewing Patients with a Computer
297(23)
Allen R. Wenner and John W. Bachman
CHAPTER 27 Nursing Administration: A Growing Role in Systems Development
320(12)
Mary Etta Mills
CHAPTER 28 Pharmacy Systems: An Emerging Role in Drug Treatment Management
332(22)
Peter L. Steere
CHAPTER 29 Computer-Enhanced Radiology: Imaging Transformed
354(14)
Roger H. Shannon
CHAPTER 30 The Health Insurance Portability and Accountability Act: Confidentiality, Privacy, and Security
368(14)
Joan M. Kiel
CHAPTER 31 Information Technology and the New Culture of Patient Safety
382(13)
Joyce Sensmeier and Kathleen Covert Kimmel
CHAPTER 32 INTERNATIONAL PERSPECTIVE
Pompidou University Hospital in France: A Component-Based Clinical Information and Electronic Health Record System
395(18)
Patrice Degoulet, Lise Marin, Pierre Boiron, and Elisabeth Delbecke
SECTION 5 OUTLOOK ON FUTURE TECHNOLOGIES
SECTION INTRODUCTION
411(2)
CHAPTER 33 Technologies in Progress: CPOE, Wireless Computing, and Biometrics
413(22)
Robert J. Campbell
CHAPTER 34 Evidence-Based Medicine: Enabling Physicians to Make Better Decisions
435(18)
Velma L. Payne
CHAPTER 35 Aligning Process and Technology: Balancing Capability with Reality-Based Processes
453(10)
Karen L. Knecht, Marion J. Ball, and Nhora Cortes-Comerer
CHAPTER 36 Clinical Decision Support Systems: Impacting the Future of Clinical Decision Making
463(15)
Eta S. Berner and Tonya La Lande
CHAPTER 37 Web-Enabled Medicine: The Challenge of Ensuring Quality Information and Care
478(17)
George D. Lundberg and Patricia L. Lundberg
CHAPTER 38 Combating Terrorism: A New Role for Health Information Systems
495(18)
John S. Silva and Edward N. Barthell
CHAPTER 39 Public Health Surveillance: The Role of Clinical Information Systems
513(19)
Michael M. Wagner, Jeremy U. Espino, Fu-Chiang Tsui, and Ron M. Aryel
CHAPTER 40 Leveraging Patient Data to Support Clinical Practice
532(15)
Craig S. Ledbetter
CHAPTER 41 Winona Health Online: Connecting the Community for Better Health
547(6)
Gary Evans and Kathryn Bingman
CHAPTER 42 INTERNATIONAL PERSPECTIVE
Global Outlook for Health Information and Communication Technologies
553(16)
Klaus A. Kuhn
Index 569

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