Harvard Business Review on Negotiation and Conflict Resolution

by
Format: Paperback
Pub. Date: 2000-02-01
Publisher(s): Harvard Business School Pr
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Summary

Leading Minds and Landmark Ideas In An Easily Accessible FormatFrom the preeminent thinkers whose work has defined an entire field to the rising stars who will redefine the way we think about business, The Harvard Business Review Paperback Series delivers the fundamental information today's professionals need to stay competitive in a fast-moving world.Managers at every level, and in every industry, must balance various working styles, build efficient management teams, and develop sharp negotiation skills to remain competitive. Harvard Business Review on Negotiation and Conflict Resolution offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings. A Harvard Business Review Paperback.

Table of Contents

Management of Differences
1(26)
Warren H. Schmidt
Robert Tannenbaum
The Team That Wasn't
27(30)
Suzy Wetlaufer
Overcoming Group Warfare
57(30)
Robert R. Blake
Jane S. Mouton
Negotiating with a Customer You Can't Afford to Lose
87(14)
Thomas C. Keiser
Turning Negotiation into a Corporate Capability
101(28)
Danny Ertel
When Consultants and Clients Clash
129(34)
Idalene F. Kesner
Sally Fowler
Five Ways to Keep Disputes Out of Court
163(26)
John R. Allison
Alternative Dispute Resolution: Why It Doesn't Work and Why It Does
189(26)
Todd B. Carver
Albert A. Vondra
About the Contributors 215(4)
Index 219

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