The Handbook of Global Outsourcing and Offshoring 2nd Edition

by ; ;
Edition: 2nd
Format: Hardcover
Pub. Date: 2011-10-25
Publisher(s): Palgrave Macmillan
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Summary

A revised and updated look at the issues relating to the sourcing of systems and business processes with new thematic case studies, examining the client's and the vendor's involvement in sourcing relationships by putting the emphasis on the capabilities that each side should develop as a result of their interactions with each other.

Author Biography

ILAN OSHRI is an Associate Professor of Strategic Management, Rotterdam School of Management Erasmus, the Netherlands. He holds a PhD in Strategic Management and Technological Innovations from Warwick Business School, UK. His main research interest lies in the area of learning, knowledge management and innovation in global teams. His work has been widely published in books and journals (www.ilanoshri.com).

JULIA KOTLARSKY is Associate Professor of Information Systems, Information Systems and Management Group, Warwick Business School, UK. She holds a PhD in Information Systems and Management from Rotterdam School of Management Erasmus, the Netherlands. Her research interests revolve around managing knowledge, social and technical aspects of globally distributed software development teams, and IT outsourcing. Kotlarsky has written on this subject and her work has been widely published in books and journals (www.juliakotlarsky.com).

LESLIE WILLCOCKS is Professor of Technology Work and Globalization and Director of the Outsourcing Unit at the London School of Economics and Political Science, UK. He has co-authored 29 books and over 150 refereed journal papers on the management of information and communications technologies, and their impact on organizations. He is Editor of the Journal of Information Technology and is internationally recognized for his academic research and his advisory work for major corporations and government agencies.

Table of Contents

Overview of the Global Sourcing Marketplace
Sourcing Models: What and When to Outsource/Offshore
Country Attractiveness for Sourcing
Supplier Core Capabilities and Strategies for Sustainability and Growth
Leveraging Knowledge and Expertise
Client Perspective: Vendor Selection Strategy, Retained Management Capabilities and Legal Issue
The IT Outsourcing Life Cycle and the Transition Phase
Governance of Outsourcing Projects
Managing Distributed Teams
Emerging Issues in Sourcing Strategy

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