Forward |
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xi | |
Preface |
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xiii | |
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The profession of local government manager: evolution and leadership styles |
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1 | (20) |
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The profession of local government management |
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2 | (6) |
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8 | (4) |
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On being an ethical leader |
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12 | (1) |
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The effective professional |
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13 | (1) |
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14 | (1) |
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15 | (6) |
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Achieving effective community leadership |
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21 | (36) |
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Appropriateness of community leadership by local government managers |
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22 | (1) |
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Community-leadership aspects of local government management |
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23 | (4) |
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Changes in the political context of community leadership |
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27 | (6) |
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Sizing up one's own community-leadership style |
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33 | (4) |
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Understanding community dynamics |
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37 | (3) |
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Identifying the actors in community politics |
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40 | (8) |
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Behavioral components of effective community leadership |
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48 | (4) |
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52 | (5) |
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Enhancing the governing body's effectiveness |
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57 | (26) |
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The governing body's role |
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57 | (1) |
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The professional manager's responsibilities toward the governing body |
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58 | (1) |
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Strengthen policy-making capabilities |
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59 | (4) |
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Maintain a good work environment |
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63 | (3) |
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66 | (4) |
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Understand the governing body's incentives |
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70 | (4) |
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Understand and resolve conflict |
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74 | (4) |
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78 | (5) |
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Promoting the community's future |
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83 | (30) |
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The expanding role of the manager |
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83 | (3) |
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The changing scene in local government |
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86 | (3) |
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The planning function and community strategic planning |
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89 | (4) |
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93 | (8) |
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The intersection of growth management, smart growth, and economic development |
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101 | (2) |
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Community-building with citizens |
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103 | (3) |
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Developing a positive legacy for the community |
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106 | (4) |
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110 | (3) |
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Essential management practices |
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113 | (40) |
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113 | (1) |
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The human resource management function |
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114 | (16) |
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Budgeting and managing financial resources |
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130 | (8) |
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Managing information technology resources |
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138 | (10) |
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148 | (5) |
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Policy implementation, productivity, and program evaluation |
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153 | (28) |
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Agenda setting and policy formulation |
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153 | (3) |
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156 | (13) |
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169 | (7) |
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176 | (5) |
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Relating to other organizations |
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181 | (28) |
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The transformation of local government |
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182 | (2) |
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184 | (1) |
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185 | (7) |
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192 | (6) |
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Managing external relations |
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198 | (7) |
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205 | (4) |
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209 | (24) |
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209 | (2) |
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211 | (10) |
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The work and life of a manager |
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221 | (5) |
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226 | (3) |
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229 | (4) |
Appendix A ICMA code of ethics with guidelines |
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233 | (4) |
Appendix B Practices for effective local government management |
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237 | (4) |
Appendix C Declaration of ideals |
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241 | (2) |
Annotated bibliography |
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243 | (10) |
About the authors |
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253 | (2) |
Sources of quotations |
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255 | (2) |
Illustration credits |
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257 | (2) |
Index |
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259 | |