E-Commerce For Dummies®

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Format: Paperback
Pub. Date: 2001-08-01
Publisher(s): For Dummies
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Summary

Get the scoop on the top e-commerce strategies How to succeed in e-commerce -- the fun and easy way ! To succeed in e-commerce these days, you need to understand what works -- and what doesn't. Featuring real-life case studies that show you what to do -- and what not to do -- when charting an e-commerce strategy, this friendly guide demystifies B2B and B2C so you'll keep your business, your career -- and yourself -- on the cutting edge. Discover how to: Capture new customers with online CRM techniques Access global markets with the power of e-marketing Stay competitive with outsourcing and online partnerships Streamline operations and save money with e-procurement Process online transactions securely The Dummies Way Explanations in plain English " Get in, get out" information Icons and other navigational aids Tear-out cheat sheet Top ten lists A dash of humor and fun Get smart! www.dummies.com Sign up for daily eTips at www.dummiesdaily.com,Choose from among 33 different subject categories Get news you can use on everything from money to health to computers

Author Biography

Don Jones is author of Microsoft.NET E-Commerce Bible; Mark D. Scott is a contributing author of the MSDE Bible; and Richard Villars is Senior Vice President, Internet and E-Commerce strategies, IDC.

Table of Contents

Foreword xxv
Introduction 1(6)
Part 1: An E-Commerce Overview: You Will Be Graded on This 7(68)
E-Commerce: Beyond the Hype
9(16)
Welcome to the Age of E-Everything: Technology
25(12)
Before You Do an E-Thing, Get a Plan Together
37(20)
Understanding and Transitioning into E-Commerce Business Models
57(18)
Part II: Making the Leap of Faith: Integrating Your Business 75(90)
Integrating Your Business
77(16)
Marketing and Competing in Cyberspace
93(22)
Getting Virtual: Adding Geeks to Your Existing Workforce
115(26)
Handling Legal Issues
141(24)
Part III: Setting Up the Front End of Your Business 165(118)
Planning Your Storefront
167(22)
The Least Bit You Need to Know about Building Your Storefront
189(16)
Giving Customers What They Want: Service!
205(22)
Cashing In: Processing and Fulfilling Online Transactions
227(22)
Minding the Farm: Your Hardware and Network Infrastructure
249(24)
Avoiding a Pain in the ASP: Streamlining Business Operations by Outsourcing
273(10)
Part IV: Dealing with the Back Office 283(88)
Digging for Gold: Using Information to Build Market Share
285(18)
Managing the Supply Chain
303(8)
Saving Time and Money with E-Procurement
311(14)
Setting Up Distribution and Fulfillment Systems
325(14)
Building Market Reach with E-Marketplaces
339(14)
Integrating Your Internal Systems with Business Partners
353(18)
Part V: The Part of Tens 371(14)
Ten Winning E-Commerce Strategies
373(6)
Ten E-Commerce Myths Revealed
379(6)
Index 385

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