
Developing the Public Relations Campaign : A Team-Based Approach
by Bobbitt, Randy; Sullivan, Ruth-
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Summary
Table of Contents
About the Authors | |
Preface | |
Background | |
Public Relations and Persuasion | |
Defining Public Relations | |
A Brief History of Public Relations | |
The Nature of Persuasion | |
Characteristics of Legitimate Public Relations Campaigns | |
Types of Persuasive Campaigns | |
Service Learning and Student Projects | |
Trends and Issues: Flack, Hype, and Spin | |
Case Study 1-A: Johnson and Johnson's | |
Campaign for Nursing's Future | |
Chapter 1 Discussion Questions | |
Glossary of Terms | |
The Public Relations Process | |
An Overview of the Public Relations Process | |
The Three-Step Process | |
The Written Proposal: Planning | |
The Written Proposal: Implementation | |
The Written Proposal: Evaluation | |
The Last Step | |
Trends and Issues: Communicating in a Crisis | |
Case Study 2: When Crisis Strikes Campus:The Three-Step Process at Work | |
Chapter 2 Discussion Questions | |
Glossary of Terms | |
Planning: Background Research | |
Preliminary Fact-Finding | |
Identifying Priority Audiences | |
Proposed Primary Research Methods and Research Objectives | |
Writing the Background Research Summary | |
Trends and Issues: Lifestyle Trends for the 21st Century | |
Case Study 3: Values and Lifestyles: The Eight Types of Americans | |
Tracking the Case: Conducting and Processing Background Research | |
Chapter 3 Discussion Questions | |
Glossary of Terms | |
Planning: Primary Research | |
Primary Research Methods | |
Qualitative Research | |
Quantitative Research | |
Integrity and Validity in Primary Research | |
Trends and Issues: Associated Press Guidelines for Reporting Research Results | |
Case Study 4-A: Lawyers Use Focus Groups to Design Trial Strategies | |
Case Study 4-B: Field Observation and the Science of Shopping | |
Case Study 4-C: How to Lie With StatisticsTracking the Case: Conducting and Processing Primary Research | |
Chapter 4 Discussion Questions | |
Glossary of Terms | |
Planning: Goals and Objectives, Messages and Themes, Channels and Strategies | |
Goals and Objectives | |
Messages and Themes | |
Channels and Strategies | |
Generalizations About Traditional Media | |
Public Relations on the Internet | |
Trends and Issues: News Values and Interests | |
Case Study 5: The Dixie Chicks: Shut Up and Sing!Tracking the Case: Goals and Objectives, Messages and Themes, Strategies and Channels | |
Chapter 5 Discussion Questions | |
Glossary of Terms | |
Implementation: Traditional Media Channels | |
Working With the News MediaInstitutional Advertising | |
Donated Media | |
Trends and Issues: The Future of the | |
News Release: Does it Have One? | |
Case Study 6: Two Controversies, Ten Years Apart | |
Tracking the Case: Choosing Media Tactics | |
Chapter 6 Discussion Questions | |
Glossary of Terms | |
Implementation: Interactive Media Channels | |
Electronic Mail | |
The World Wide WebSocial Media | |
The Blogosphere | |
Monitoring Cyberspace | |
Trends and Issues: Writing for the Cyberspace Audience | |
Case Study 7: We Are Marshall | |
Tracking the Case: Interactive Media Channels | |
Chapter 7 Discussion Questions | |
Glossary of Terms | |
Implementation: Non-media Channels | |
Events | |
Social Responsibility and Philanthropy Programs | |
Internal and Employee Communications | |
Investor Relations Materials | |
Marketing Activities | |
In-Person Communication | |
Inserts and Enclosures | |
Miscellaneous Tactics | |
Glossary of Terms | |
Trends and Issues: Tips for th | |
Table of Contents provided by Publisher. All Rights Reserved. |
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