Communicating at Work: Principles and Practices for Business and the Professions, with Free Student CD-ROM
by ADLER RONALD B.Format: Paperback
Pub. Date: 2001-12-04
Publisher(s): McGraw-Hill Humanities/Social Sciences/Languages
Other versions by this Author
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Summary
The leading text in business communication, Communicating at Work takes a pragmatic approach that features a strong multicultural focus, a heavy emphasis on effective presentations, and a pedagogical program that is designed to encourage group activities and skill building. That, plus clear writing and effective use of tables, make the text an excellent teaching tool.
Table of Contents
PART I: BASICS OF BUSINESS AND PROFESSIONAL COMMUNICATION
Chapter 1: Communicating at Work
Chapter 2: Communication, Culture, and Work
Case Study I with Questions
PART II: PERSONAL SKILLS
Chapter 3: Verbal and Nonverbal Messages
Chapter 4: Listening
Chapter 5: Interpersonal Skills
Chapter 6: Interviewing
Chapter 7: Types of Interviews
Case Study II with Questions
PART III: WORKING IN GROUPS
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Chapter 2: Communication, Culture, and Work
Case Study I with Questions
PART II: PERSONAL SKILLS
Chapter 3: Verbal and Nonverbal Messages
Chapter 4: Listening
Chapter 5: Interpersonal Skills
Chapter 6: Interviewing
Chapter 7: Types of Interviews
Case Study II with Questions
PART III: WORKING IN GROUPS
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
PART II: PERSONAL SKILLS
Chapter 3: Verbal and Nonverbal Messages
Chapter 4: Listening
Chapter 5: Interpersonal Skills
Chapter 6: Interviewing
Chapter 7: Types of Interviews
Case Study II with Questions
PART III: WORKING IN GROUPS
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Chapter 4: Listening
Chapter 5: Interpersonal Skills
Chapter 6: Interviewing
Chapter 7: Types of Interviews
Case Study II with Questions
PART III: WORKING IN GROUPS
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Chapter 6: Interviewing
Chapter 7: Types of Interviews
Case Study II with Questions
PART III: WORKING IN GROUPS
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Case Study II with Questions
PART III: WORKING IN GROUPS
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Chapter 8: Working in Teams
Chapter 9: Effective Meetings
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Case III with Questions
PART IV: MAKING EFFECTIVE PRESENTATIONS
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Chapter 10: Developing the Presentation
Chapter 11: Organizing Your Ideas
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Chapter 12: Verbal and Visual Support in Presentations
Chapter 13: Delivering the Presentation
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Chapter 14: Informative and Persuasive Presentations
Case IV with Questions
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
Appendix I: Format and Design
Appendix II: Special Occasion Speaking
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