Business and Society : A Strategic Approach to Social Responsibility
by Thorne McAlister, Debbie; Ferrell, O. C.; FerrellEdition: 3rd
Format: Paperback
Pub. Date: 2007-06-05
Publisher(s): South-Western College Pub
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Summary
In Business and Society, 3/e, authors Thorne, Ferrell, and Ferrell introduce students to corporate responsibility by examining the connection between shareholders and stakeholders. The text's strong pedagogical framework reinforces core concepts and teaches students that social responsibility is not only about philanthropy, but also a strategic focus for fulfilling the economic, political, legal, and ethical responsibilities expected by its stakeholders--and the profitable results expected by shareholders. Through the use of case studies, best and worse practices, and real-life examples, the authors explore how companies fail or succeed according to their ability to adopt strategic social responsibility. The program's streamlined approach provides instructors with the opportunity to include other sources such as readings, cases, and projects. New online resources and a video program provide additional support for both instructors and students.
Table of Contents
| Social Responsibility Framework | |
| Social Responsibility Defined | |
| Development of Social Responsibility | |
| Global Nature of Social Responsibility | |
| Global Initiatives: International Business and Poverty Reduction | |
| Benefits of Social Responsibility | |
| Framework for Studying Social Responsibility | |
| Strategic Management of Stakeholder Relationships | |
| Stakeholders Defined | |
| Stakeholder Issues and Interaction | |
| Performance with Stakeholders | |
| Global Initiatives: German Companies Rate the Importance of Reputation | |
| Crisis Management | |
| Development of Stakeholder Relationships | |
| Implementing a Stakeholder Perspective in Social Responsibility | |
| Link Between Stakeholder Relationships and Social Responsibility | |
| Corporate Governance | |
| Corporate Governance Defined | |
| History of Corporate Governance | |
| Corporate Governance and Social Responsibility | |
| Global Initiatives: The Social Responsibility Issues in Outsourcing | |
| Issues in Corporate Governance Systems | |
| Corporate Governance Around the World | |
| Future of Corporate Governance | |
| Legal, Regulatory, and Political Issues | |
| Government's Influence on Business | |
| Business's Influence on Government and Politics | |
| Global Initiatives: Competitive Intelligence in the Global Market | |
| The Government's Approach for Legal and Ethical Compliance | |
| Business Ethics and Ethical Decision Making | |
| The Nature of Business Ethics | |
| Foundations of Business Ethics | |
| Ethical Issues in Business | |
| Global Initiatives: Ethical Concerns About Kids beer in Japan | |
| Understanding the Ethical Decision-Making Process | |
| Strategic Approaches to Improving Ethical Behavior | |
| The Need for Organizational Ethics Programs | |
| Codes of Conduct | |
| Ethics Officers | |
| Ethics Training and Communication | |
| Establishing Systems to Monitor and Enforce Ethical Standards | |
| Global Initiatives: Use of an Ombudsman to Resolve Ethical Conflict | |
| Continuous Improvement of the Ethics Program | |
| Implementing Organizational Ethics Programs | |
| Leaders Influence Corporate Culture | |
| Employee Relations | |
| Employee Stakeholders | |
| Responsibilities to Employees | |
| Global Initiatives: Employing Illegal Workers | |
| Strategic Implementation of Responsibilities to Employees | |
| Consumer Relations | |
| Consumer Stakeholders | |
| Responsibilities to Consumers | |
| Global Initiatives: Stokke's Sustainable Furniture | |
| Strategic Implementation of Responsibilities to Consumers | |
| Community Relations and Strategic Philanthropy | |
| Community Stakeholders | |
| Responsibilities to the Community | |
| Philanthropic Contributions | |
| Strategic Philanthropy Defined | |
| Strategic Philanthropy and Social Responsibility | |
| Stakeholders in Strategic Philanthropy | |
| Global Initiatives: Global Social Entrepreneurs | |
| Benefits of Strategic Philanthropy | |
| Implementation of Strategic Philanthropy | |
| Environmental Issues | |
| Global Environmental Issues | |
| Environmental Policy and Regulation | |
| Business Response to Environmental Issues | |
| Global Initiatives: Global Challenges: Precautionary Principle | |
| Strategic Implementation of Environmental Responsibility | |
| Technology Issues | |
| The Nature of Technology | |
| Technology's Influence on the Economy | |
| Technology's Influence on Society | |
| Global Initiatives: Technology Issues Around the World | |
| Strategic Implementation of Responsibility for Technology | |
| The Social Audit | |
| The Nature of Social Auditing | |
| Global Initiatives: Crisis and Conflict from Anticorporate Interest Groups | |
| The Challenges of Measuring Nonfinancial Performance | |
| The Social Auditing Process | |
| The Strategic Importance of Social Auditing | |
| Cases | |
| Home Depot Implements Stakeholder Orientation | |
| Texas Instruments Creates a Model Ethics and Compliance Program | |
| New Belgium Brewing: Ethical and Environmental Responsibility | |
| Starbucks' Mission: Responsibility and Growth | |
| The Healthcare Company: Learning from Past Mistakes? | |
| PETCO Develops Successful Stakeholder Relationships | |
| Nike: From Sweatshops to Leadership in Employment Practices | |
| Wal-Mart: The Challenge of Managing Relationships with Stakeholders | |
| The Coca-Cola Company Struggles with Ethical Crises | |
| The Fall of Enron: A Stakeholder Failure | |
| Verizon: The Legacy of WorldCom and MCI | |
| Martha Stewart: A Brand in Crisis | |
| Tyco International: Leadership Crisis | |
| Global Crossing: Inflated Sales Lead to Bankruptcy | |
| Table of Contents provided by Publisher. All Rights Reserved. |
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