The Black Book of Outsourcing How to Manage the Changes, Challenges, and Opportunities
by Brown, Douglas; Wilson, ScottEdition: 1st
Format: Hardcover
Pub. Date: 2005-05-02
Publisher(s): Wiley
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Summary
The Black Book of Outsourcing is a comprehensive guide and directory for the emerging field of outsourcing, including expert advice on how to operate an outsourcing program, how to deal with the political aspects of outsourcing, and how to find a career in outsourcing. A controversial and emotional subject among business leaders and workers in the global business community, outsourcing is fast becoming one of the greatest organizational and industrial shifts in modern history. In this one-of-a-kind resource, outsourcing gurus Douglas Brown and Scott Wilson chart a course for business leaders charged with managing outsourcing initiatives and present a wealth of employment opportunities for workers who want to enter this growing field.
Author Biography
DOUGLAS BROWN is President and cofounder of the Outsourcing Management Institute, an outsourcing consulting firm to institutional advisors, prominent corporations, governments, and other organizations. He has served in senior operations management and executive business development positions in Fortune 500 corporations and start-up ventures alike, particularly in the healthcare and IT industries. He lives in Pinellas County, Florida, with his wife Janine and their three children.
SCOTT WILSON is cofounder of the Out-sourcing Management Institute and President of the renowned Outsourcing Career Center, the first international executive search firm serving outsourcing professionals and management exclusively. He is also an entrepreneur and a leading public speaker on outsourcing. He lives in Clearwater, Florida, with his wife Marianne and their two children.
Table of Contents
| Preface | vii | ||||
| Introduction Outsourcing: Opportunities and Challenges | 1 | (16) | |||
|
17 | (224) | |||
|
19 | (14) | |||
|
33 | (11) | |||
|
44 | (29) | |||
|
73 | (15) | |||
|
88 | (23) | |||
|
111 | (16) | |||
|
127 | (10) | |||
|
137 | (13) | |||
|
150 | (7) | |||
|
157 | (76) | |||
|
233 | (8) | |||
|
241 | (56) | |||
|
243 | (11) | |||
|
254 | (9) | |||
|
263 | (14) | |||
|
277 | (20) | |||
|
297 | (50) | |||
|
299 | (9) | |||
|
308 | (17) | |||
|
325 | (22) | |||
| Glossary | 347 | (6) | |||
| Index | 353 |
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