Always Be Testing: The Complete Guide to GoogleTM Website Optimizer

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Format: eBook
Pub. Date: 2009-12-01
Publisher(s): Sybex
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Summary

Stop guessing, start testing, and enjoy greater success with your website.If you're looking for more leads, sales, and profit from your website, then look no further than this expert guide to Google's free A/B and multivariate website testing tool, Google Website Optimizer. Recognized online marketing guru and New York Times bestselling author, Bryan Eisenberg, and his chief scientist, John Quarto-vonTivadar, show you how to test and tune your site to get more visitors to contact you, buy from you, subscribe to your services, or take profitable actions on your site. This practical and easy-to-follow reference will help you: Develop a testing framework to meet your goals and objectives Improve your website and move more of your customers to action Select and categorize your products and services with a customer-centric view Optimize your landing pages and create copy that sells Choose the best test for a given application Reap the fullest benefits from your testing experience Increase conversions with over 250 testing ideas Save $25 on Google AdWords with coupon included in the bookTake the guesswork out of your online marketing efforts. Let Always Be Testing: The Complete Guide to Google Website Optimizer show you why you should test, how to test, and what to test on your site, and ultimately, help you discover what is best for your site and your bottom line.

Table of Contents

Foreword
Introduction
A Marketer's View of Testing: The Power of Optimization
Always Be Testing?
Playing with Website Optimizer
Understanding Website Optimizer's Report
Optimization Works: Examples for Lead Generation and Retail
The Optimization Life Cycle
Always Be Testing in Action: Acceller Case Study
Simple Testing Concepts
Developing a Testing Framework
Establishing Testing Goals and Parameters
Jigsaw Case Study
What You Should Test
Understanding What to Test
WIIFM: What's in It for Me?
Unique Value Proposition/Campaign Proposition
The Buying Decision
Categorization
Usability
Look and Feel
Searchability
Layout, Visual Clarity, and Eye Tracking
Purchasing
Tools
Error Prevention
Browser Compatibility
Product Presentation
Load Time
AIDAS: Attention, Interest, Desire, Action, and Satisfaction
Security/Privacy
Trust and Credibility
Product Selection/Categorization/Search Results
Navigation/Use of Links
Up-Sell/Cross-Sell
Calls to Action
Point-of-Action Assurances
Persuasive Copywriting
Content
Headlines
Readability
Use of Color and Images
Terminology/Jargon
"We We": Customer-Focused Language
Using Reviews
Diving Deep for The Technically Challenged
Mathematics, Misperceptions, and Misinformation
How Website Optimizer's Scripts Work
Using Website Optimizer on Static and Dynamic Sites
Tracking Key Events and Other Advanced Topics
Website Optimizer's Plug-in for WordPress
Appendix: Useful Resources
Index
Table of Contents provided by Publisher. All Rights Reserved.

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